Support

Email SanchezTheCoder@gmail.com for Little Moments support. Include "Little Moments Support" in the subject so the request is easy to route.

• A short description of the issue.
• Your iOS version and device model, if relevant.
• Whether the issue involves iCloud sync, family sharing, purchases, notifications, or family voice links.
• Screenshots or exact error text when available.

Purchases, subscriptions, free trials, refunds, cancellations, and restore purchases are handled through Apple. In the app, use Restore Purchases if premium access is missing after reinstalling or switching devices.

For billing, refund, cancellation, or Apple account questions, use Apple's App Store purchase and subscription management tools.

Little Moments uses iCloud and CloudKit for sync, restore, and family sharing. If sync or restore is not working, confirm that iCloud is enabled on the device and that you are signed into the expected Apple account.

Family sharing data depends on CloudKit sharing invitations and access to the shared family zone. If a share is revoked or unavailable, the app may ask you to restore, join with a share link, start fresh, or delete account data.

Use the in-app delete account flow when you want to clear local app data and supported synced CloudKit records. You can also delete individual memories, milestones, tracking entries, and voice messages where those controls are available.

For help with deletion questions, email SanchezTheCoder@gmail.com and include "Little Moments Data Request" in the subject.

Family voice invitations use a web link so relatives can record a message without installing the app. If a link fails, ask the sender to create a fresh invitation from the app and verify that the recipient has microphone access enabled in their browser.